Record all the answers given by your customers and classify them automatically into promoters, detractors, and neutrals. You can track up to two different evaluation cycles.
The report tab will show you how many customers are classified on each type and also your overall zone.
Automatically, you will get 2 different dashboards. The first one will show your overall result for each evaluation cycle and the second will compare both of them.
Net Promoter Score (NPS) Excel Spreadsheet Template
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